Contact Us

Have a question about your order, a product, or anything else? We're here to help and we respond to every message.

Email Support

📧 support@homespark.co
We reply within 24 hours, Monday through Friday. For weekend messages, expect a reply by Monday morning.

Order Issues

If you have a question about an existing order, please include your order number in your email so we can pull it up quickly and get you sorted fast.

Returns & Replacements

Not happy with your order? Item arrived damaged? Just send us an email with your order number and a brief description — we'll sort it out right away. No lengthy forms, no runaround.

Lost Packages

If your order hasn't arrived within 20 business days of your shipping confirmation, email us at support@homespark.co. We'll send a free replacement or issue a full refund immediately.

Response Times

• Monday – Friday: within 24 hours
• Saturday – Sunday: by Monday morning

We're a small team and we take every message seriously. You'll always hear back from a real person.